02-01-2010
DealerPeak Completes Hyundai Certification
12-16-2009
Lunch With Phil Zelinger Discussing Automotive Advertising- Vendor Review Of WideStorm
12-15-2009
Todd Mathews (National Director of Sales for Widestorm) is interviewed on Phil Zelinger Blog Talk Radio show.
Only DealerPeak CRM Center comes with its own "training mode" We call it our Easy Start interface. This allows new or computer challenged users to start off with a very simple system as they learn. When they are ready they can use the normal interface with more advanced features.
Your Sales Staff Will Learn and Use the New System
With most CRM’s you have to waste hours sifting through reports to find out if it’s being used in the way intended. DealerPeak’s patent pending "CRM Process Monitoring" scores everyone in how they are using the CRM. You can even lock out users who are out of process.
Management is always aware of who is in-process
DealerPeak’s CRM solution is fully integrated with your inventory. This is invaluable when trying to recommend vehicles to customers, search inventory by payment and equity etc. and adding vehicles to leads.
Save Time Searching for Available Inventory
Unlike so many other "CRM’s" out there that are nothing more than a glorified E-mail program or Lead Centric at best, DealerPeak is a truly Customer oriented system.
You Manage a Customer throughout their lifespan as opposed to managing just the Lead until it’s sold or dropped.
While many systems allow the salesperson to schedule follow activity for themselves, DealerPeak’s AutoPilot™ feature allows management to have follow-up activity automatically scheduled for each customer. Ask us how Stop Triggers make the difference between success and failure in CRM.
Better Follow-up, Less Work, More Accountability
DealerPeak doesn’t lock you into a few pre-determined permissions. DealerPeak’s security architecture is the most advanced in the industry, allowing you to match each user to the appropriate custom feature permission groups.
Your Staff Permissions are customized for how YOUR dealership operates
Besides great designs, unparalleled ease of use, and all the features you can think of when considering an auto dealer web site, DealerPeak websites have something else no other automotive website development company has.
Unique Customer Personalization Technology
Website Comparison List
We are branding your dealership. You don’t need to look like every other dealer by having to choose from a template. We will take the unique branding and message of your dealership and present that to the audience.
"Sell yourself. Sell the deal", it is no secret people buy from people they build rapport with. DealerPeak web sites have Rapport Building Technology built right in. The higher the rapport, the higher the gross margins. We create a home page for every person who contacts you.
Customers may enter the type of vehicle they are in the market for on your web site. Whenever new inventory becomes available that matches their interests, the customer is automatically notified by E-mail. This continually pulls the customer back to your Web site.
DealerPeak allows your customers to search your inventory by payment range. Since a large percentage of shoppers are "payment buyers" this is critical for the usability of your site. Also search by the following:
This feature allows your customers to save vehicles that they own to their personal Web site. They can schedule service, keep track of recall information, and view maintenance history (ONLY Available with CRM Package). Best of all, this allows you to know what vehicles your customers own allowing you to market and utilize this "virtual inventory."
Our unique inventory presentation engine never allows the customer to get lost searching for vehicles. We present new vehicle details all without ever leaving the search results page.
This has proven to be a very effective way of getting high quality leads that turn out to have higher average gross profits. This feature comes complete with integrated voiceover guiding the customers through the process.
While most Web sites offer a secure front end finance application, most deliver the application non-securely. DealerPeak has front-end and back-end, delivery, storage and viewing all in a secure, privacy compliant environment.
DealerPeak’s framework is unique in the industry in that it allows a multi-location, multi-line company to support both a centralized Dealergroup Web site and several single point locations and brands within the Dealergroup in order to meet compliancy requirements.
This is an exciting new concept in how Internet buyers can interact with your web site. We allow the user to choose the salesperson they are most comfortable with and initiate contact.
Unlike most Web sites, if you need something changed or added to the content of your site, DealerPeak makes it a snap. No need to spend thousands on expensive programmers for simple changes. Do it in house and save big.
With most companies offering Web sites, that’s all you get; a Web site. DealerPeak offers a whole suite of powerful showroom, phone, lead management, marketing and CRM products that are all fully integrated with the features of your Web site.
You’re not just purchasing a Web site, you’re purchasing the dedication of a whole team of folks ready to help you in any way they can. Questions, suggestions, advice is all just a phone call away 24/7.
DealerPeak’s web sites have the option of a full vehicle configuration engine. This allows customer to pin point the packages and options they want on a vehicle before sending the request to your dealership.
Don’t force your customers to go elsewhere to get the information they need. Keep their eyes (and their leads) on your site. Full reviews are available for most makes and models.
Your Web site can be used to post job openings and in turn manage those applications that come in. This can be a substantial saving over traditional recruiting techniques with reduced administrative overhead.
DealerPeak was begun in 1999 with the goal of providing Automotive Dealerships better technology solutions at lower costs that also provide superior results. DealerPeak is headquartered in Portland, Oregon and has hundreds of dealer clients throughout the United States. DealerPeak solutions include CRM, Websites, Desking, Digital Marketing and Transactional Websites that work seamlessly on a unified Web-based platform. This allows our dealers to reduce their number of vendors and drive cost out of their business.
DealerPeak also has a separate division for its On-line Negotiation Product called WideStorm. To find out more about On-line negotiation for Automotive Dealers visit www.widestorm.com
Headquarters:
223 SE 3rd AVE.
Portland, OR. 97214
Phone: 503 274 8031
FAX: 503 296 5472
info@dealerpeak.com