What is Real-Time Visitor Awareness?
Real-Time Visitor Awareness, or as we call it,
, is the game changing tool from DealerPeak that gives you the ability to view the activity of your customers as they surf your website. We're not just talking about anonymous statistics, we're talking about seeing who is on you site, what their name is, where they came from, what they are doing, how often they've been on, how much business you're done with them before...
...well, you get the picture.
Example Scenario:
- Customer generates a web lead
- Salesman calls lead
- Salesman fails to set appointment
- Salesman marks lead as "Bad Lead"
- One week later, your CyberSonar system tells you the lead is back on your website looking at a new truck.
- You call the customer to "check in"
- You sell the vehicle. Nice timing, right?
Without CyberSonar, chances are nobody would have ever taken the time to follow up with this supposedly dead deal. With CyberSonar, you are now aware of actionable selling opportunities based on personally identifiable customer website activity. Pretty cool.
You wouldn't watch your
lot blindfolded.
Why would you watch your website traffic blindfolded?
